Privacy Policy

1) Overview

Celebrity Leads ("Celebrity Leads," "we," "us," and "our") is committed to responsible data handling, privacy protection, and transparent communication. This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when you visit our website, submit forms, communicate with us, or engage with our services.

This policy is designed to support transparency for customers, partners, and regulators, including communications compliance programs such as A2P/10DLC messaging requirements where applicable.

2) Scope and Applicability

This Privacy Policy applies to information collected through:

• Our public website pages and contact forms.
• Direct communications with our team by email, phone, or messaging.
• Admin portal interactions by approved users.
• Operational and security logs associated with our platform.

3) Categories of Information We Collect

Depending on your interaction with us, we may collect the following categories:

• Identity and Contact Data: name, business email, phone number, and company details.
• Business and Intake Data: requested lead volume, service regions, and related qualification details.
• Communications Data: inquiries, support requests, onboarding exchanges, and messaging consent records.
• Technical Data: IP address, browser type, device data, pages visited, and basic event logs.
• Admin and Security Data: approved user profile information, authentication events, and access request status records.

We do not intentionally collect sensitive personal data unless it is voluntarily provided and required for a legitimate business purpose.

4) How We Collect Information

• Directly from you when you submit forms or contact us.
• Automatically through website analytics and security monitoring tools.
• From approved service providers that support business operations.

5) Purposes for Processing

We process information for the following business purposes:

• Responding to inquiries and evaluating partner fit.
• Providing services, including lead operations and admin portal functionality.
• Account administration, user access control, and fraud prevention.
• Quality assurance, performance analysis, and operational improvement.
• Legal and compliance obligations, including communication compliance.

6) Legal Bases and Permission to Use Data

Where required by applicable law, we rely on one or more lawful bases to process information, including consent, performance of a contract, legitimate business interests, and legal compliance.

7) Data Sharing and Disclosure

We may share information only when necessary for legitimate business operations and subject to appropriate safeguards. Categories of recipients may include:

• Cloud hosting, analytics, security, CRM, and communications providers.
• Professional advisors, auditors, and legal counsel.
• Government or regulatory entities when legally required.

We do not sell personal information as a standalone product. We do not share mobile opt-in data or consent status with third parties for their independent marketing purposes.

8) SMS, A2P, and 10DLC Messaging Transparency

If you opt in to receive SMS or similar messaging from us, the following applies:

• Message purpose may include account updates, onboarding, support, and service notifications.
• Message frequency varies based on your interactions and service status.
• Message and data rates may apply based on your carrier plan.
• You may opt out at any time by replying STOP.
• You may request support by replying HELP or contacting us directly.

Consent to receive messages is not a condition of purchase. We maintain records of consent where required by applicable rules and messaging provider requirements.

9) Cookies and Tracking Technologies

We may use cookies or similar technologies to maintain session continuity, security, and analytics. You can control cookie preferences through browser settings, but disabling certain technologies may impact site functionality.

10) Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, compliance, and dispute-resolution needs.

Retention periods may vary by data type, usage, and legal requirement.

11) Data Security

We use administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, or disclosure. While we apply security best practices, no internet transmission or storage system is guaranteed to be completely secure.

12) Your Privacy Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information, and to object to certain processing activities.

To submit a request, contact us using the details below. We may need to verify your identity before processing requests.

13) Children's Privacy

Our services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

14) International Data Processing

If you access our services from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

15) Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted with a revised "Last Updated" date.

16) Contact Us

For privacy, data protection, or messaging compliance questions, contact:

Celebrity Leads
Submit your request through our secure contact form at /contact.

Important Note: This document is provided for transparency and operational compliance support. For jurisdiction-specific legal requirements, consult qualified counsel before relying on this policy in production compliance programs.